PRIVACY POLICY FOR MOBILE APPLICATION
Zenos Kids
Effective Date: 21/02/2025
This privacy policy (hereinafter "Privacy Policy") deals with the protection of Your privacy while You use Our application, "Zenos Kids" which is hereinafter referred to as "the Product" and is available at: Google Play and Apple Store.
The Product is owned and operated by: Zenos Media Ltd (ACN 667 022 184).
We are committed to the protection of Your privacy while You use the Product.
This Privacy Policy only applies to the Product.
We gather certain information from users of the Product, so this Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
By continuing to use the Product You acknowledge that You have had the chance to review and consider this Privacy Policy, and You acknowledge that You agree to it. This means that You also consent to the use of Your information and the method of disclosure as described in this Privacy Policy. If You do not understand the Privacy Policy or do not agree to it then please do not use the Product.
1. DEFINITIONS
"Company IP" includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the Website, Content and Materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the Product, Content and Materials.
"Content" means any content, writing, images, audiovisual content or other information published on the Product.
"Effective Date" means the date that this Privacy Policy comes into force.
"Items" means any and all of the Product, Content and Materials collectively.
"Materials" means any materials, information or documentation that We may provide to You in connection with Your use of the Product including documentation, data, information developed by Us or owned by Us, and other materials which may assist in Your use of the Product.
"Parties" means both You (the user of the Product) and Us (the owner of the Product) collectively.
"Personal Information" means information that we obtain from You in connection with Your use of the Product.
"Privacy Policy" means this privacy policy.
"Product" means the mobile application called "Zenos Kids" including all pages, all sub pages, all blogs, all forums, and all other connected internet content whatsoever which is available at: Google Play and Apple Store.
"Third Party Links" means links or references to websites other than the Website, to content other than the Content or to materials other than the Materials, none of which are controlled by Us.
"Third-Party Services" means external services integrated into the Product for operational purposes.
”Us", "We", "Our", "the Company" or "the Owner" refers to Zenos Media Ltd.
"Us", "We", "Our", "the Company" or "the Owner" also includes any employees, affiliates, agents or other representatives of Zenos Media Ltd.
"You" or "Your" refers to the user of the Website.
"Your Content" means any Content posted to or added to the Website, Content or Materials by You or by somebody authorised by You or doing so on Your behalf.
2. INTERPRETATION
a. In this Privacy Policy, unless the context otherwise requires, the following rules of interpretation shall apply:
I. Words referring to a singular number include the plural, and words referring to a plural include the singular.
II. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
III. Headings and titles are included in this Privacy Policy for convenience only and shall not affect the interpretation of this Privacy Policy.
IV. Each Party must, at its own expense, take all reasonable steps and do all that is reasonably necessary to give full effect to this Privacy Policy and the events contemplated by it.
V. Any obligation on a Party not to do something includes an obligation not to allow that thing to be done.
3. TYPE OF INFORMATION AND HOW IT IS COLLECTED
a. When You use the Product, We may collect information from You through automatic tracking systems. This information includes the following data:
App Usage Data – Information about interactions within the app (e.g., media playbacks, playlists viewed) and whether the user has a premium subscription.
Device Information – Device type, operating system version, and crash logs.
b. We DO NOT collect:
personal identifiers such as name, email, phone number, or address.
Contact lists or messages.
Sensitive personal data (e.g., health, biometric data).
4. DATA SHARING & THIRD-PARTY SERVICES
The Product integrates third-party services solely for operational purposes:
Google Firebase, Google Analytics and RevenueCat.
Personal data is not shared for marketing or third party advertising purposes.
5. HOW YOUR INFORMATION IS STORED
a. Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of Your Personal Information very seriously. We take all reasonable steps to protect Your Personal Information.
By using this Product you agree that no system is 100% secure. While we take all reasonable steps to protect your personal information, by using this product you agree that there is no guarantee of absolute security.
b. We use appropriate physical, digital, managerial and security systems to store Your Personal Information and to protect it against unauthorised access, destruction or disclosure.
We implement industry-standard security measures, including:
Encryption – Secure data transmission.
Access Controls – Restricted access to stored data.
Automatic Data Deletion – Anonymous IDs reset upon app uninstallation.
6. HOW YOUR INFORMATION IS USED
a. We use Your Personal Information to help us improve your experience with Our Product.
7. CHILDREN’S PRIVACY (COPPA & GDPR-K Compliance)
a. The Product is designed for children and we do not knowingly collect personal data from children under 13 (or under 16 in the EU).
b. According to the definitions of the Children’s Online Privacy Code (2024) we are not a social media service, a relevant electronic service or a designated internet service because there is no:
in-app connection, sharing of content or interaction with others
in-app communication
ability for the user to store personal information or content
If You believe a child has provided personal data, please contact Us at info@zenosmedia.com, and We will promptly delete the information.
8. USER RIGHTS (GDPR & CCPA COMPLIANCE)
a. Users have the right to:
Request access to collected data.
Request deletion of stored data (excluding data required for app functionality).
Object to data processing for analytics purposes.
To submit a request, email info@zenosmedia.com.
9. MERGER, RESTRUCTURE OR SALE OF OUR BUSINESS
a. Part or all of Our business may be merged, restructured or sold including but not limited to through an ordinary sale of business or of stock, a corporate reorganisation, a change in control, bankruptcy or insolvency proceedings.
b. In the event that such a merger, restructure or sale occurs as described in the preceding sub-clause hereof, We may transfer Your Personal Information, as part of that merger, restructure or sale.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Revised versions of the Privacy Policy will be posted here. We will notify you by other means (for example, by placing a notice on our website) if we make material changes to this policy.
If We make changes to this Privacy Policy, unless We obtain Your express consent to those changes, then such changes will only apply to any information that We obtain from You after the date that the changes take effect.
If We make changes to this Privacy Policy, Your continued use of the Product after the date that the changes take effect confirms that You acknowledge, accept and agree to those changes.
This privacy policy is effective as of 21/2/2025.
11. DISCLAIMER REGARDING SECURITY
a. By continuing to use the Product, You agree to the terms of this Privacy Policy. You acknowledge, agree and accept that no transmission of information or data via the internet is completely secure. You acknowledge, agree and accept that We do not guarantee or warrant the security of any information that You provide to Us, and that You transmit such information at Your own risk.
12. COMPLAINTS
a. We take customer satisfaction very seriously. If You have a complaint in relation to Our handling of Your Personal Information, We will endeavour to handle it promptly and fairly. For Your information, an overview of Our complaints handling procedure is as follows:
If You have a complaint regarding Our handling of Your Personal Information, You may contact Us at info@zenosmedia.com. Legal@zenosmedia.com
We will determine what (if any) action should be taken to resolve the complaint.
If You have a complaint in relation to Our handling of Your Personal Information, You should use the following procedure to lodge Your complaint with Us:
Email us at info@zenosmedia.com.
If You are not satisfied with the outcome or the way Your complaint was handled, You may refer your complaint to the relevant external dispute resolution organisation in Your area.
13. CONTACT US
You can contact Us about this Privacy Policy using the following details:
info@zenosmedia.com, or via the contact page on our website: www.zenosmedia.com